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Dec 11, 2018

Top 10 Tactics for Leveraging Behavioral Science to Enhance Member Engagement

As healthcare organizations utilize increasingly sophisticated methods to engage members, behavioral science is rising to the forefront as a critical component of powerful health action strategies. On December 11th, as part of The 9th Annual RISE Star Ratings Master Class, Revel CEO Jeff Fritz and Brad Hunt, Chief Marketing Officer for UnitedHealthcare Medicare & Retirement presented Top 10 Tactics for Leveraging Behavioral Science to Enhance Member Engagement.

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Top 5 KPIs for Meaningful Member Engagement

Member and patient health is a continuous state, not just an outcome based on a single point of care. How you measure your health action programs should be built on the same core principle. Too often health plans and providers only measure the endgame—increased member or patient health action, better health outcomes, improved Medicare Star Ratings, and customer satisfaction.

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Understanding Medicare Star Ratings and What's Next for 2019

Understanding Medicare Star Ratings can be complicated. That’s why we enlisted the expertise of Sara Ratner, our government programs specialist, to break Medicare Star Ratings down for us and get to the core of why they are so important. She dives into what they are, why they matter, who should care about them, and what we can expect from CMS in 2019.

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Revel Announces Massive Growth, Names New Leaders to Executive Team

2018 has been a year of massive growth at Revel. In the past twelve months, we've more than doubled the size of our team—adding positions in every department across the company, including senior leadership. Most recently, we welcomed two new members to our executive team, Kurt Cegielski and Ryan Schoenecker, both formerly of RedBrick Health. 

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4 Insights that Explain Why Healthcare Communications are Broken

Not so long ago, providers and plans experienced long, loyal relationships with people. It was rare to change insurance plans unless an individual changed employers or retired. Primary care doctors often saw patients from the time they were toddlers until they left for college. And in many cases, even longer.

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4 Reasons Why Healthcare Consumers are Ghosting You

Ghosting is a phenomenon that’s just as scary as experiencing paranormal activity itself. It’s when people stop engaging and disappear without a trace, leaving you with questions as to why, but with no explanation at all. They’re just gone.

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Soundbites from AHIP's National Conferences on Medicare, Medicaid, and Duals

From reducing the impacts of the opioid crisis to understanding patterns in State Medicaid Waivers, we heard from some of the most influential voices in healthcare discussing the priorities, opportunities, and future directions for U.S. government health care programs at AHIP's National Conferences on Medicare, Medicaid and Duals held October 22-24. Although it’s impossible to provide a complete summary of the conference (we’ll leave that to Samantha Liss of Healthcare Dive), here are some sound bites that we found to be particularly impactful.

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